We’ve developed policies and procedures to elevate our existing high standards that meet or exceed the provincial targets.
Guest Health and Safety:
- We are making our dining experiences as contactless as possible upon request
- We have modified our menu so it can be viewed directly from your phone
- Guests will be given single use sanitizer packets to use at their discretion
- Floor decals indicating flow and appropriate social distancing have been added
- We’ve increased sanitation of our restrooms and upgraded them to minimize contact with surfaces. We’ve also put in place an occupancy policy
- All doors have been propped open where possible
- Hand sanitizer stations are easily accessible for guests and employees alike
- Guest PPE available upon request
- We have limited our capacity we will be seating guests with 6’ distance between tables
- Payment devices will be cleaned and sanitized after each use
Overall Cleanliness:
- We have added frequent sanitization of high touch areas with a dedicated team member
- We have added a deep clean and sanitization daily every evening in addition to our regular nightly cleaning
- We are using cleaning products certified to eradicate viruses such as COVID 19
- Our tables will not have plates, rollups or condiments on them until requested to ensure proper health and safety standards are met
- Gloves will be worn for take out, table cleaning, garbage removal and handling of dirty dishware
- We have prepared our restaurants with the right tools to respond quickly to emerging developments
Team Member Health and Safety
- Team member social distancing policy during shifts and staggered start and break times
- Our team will undergo a rigorous health and safety training upon their return
- All team members will be provided with a mask to be worn at all times and gloves as needed
- We have empowered our team members to choose to stay home if they feel unwell or have come into contact with someone who is unwell
- We will not permit anyone showing any signs or symptoms
- Our team members will sanitize their hands after each guest interaction and thoroughly wash their hands, and sanitize once they remove their gloves
We realize that you, as a guest, will have many choices for dining out we are grateful that you are choosing e11even.
